Cookie Policy
How servigo uses cookies and similar technologies
Last updated: January 1, 2025
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, which can make your next visit easier and the site more useful to you.
servigo uses cookies and similar technologies to enhance your experience, provide secure access to your account, and improve our services.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They cannot be disabled as they are essential for providing services you have requested.
- Session cookies: Keep you logged in during your visit
- Security cookies: Protect against fraud and enhance security
- Load balancing: Distribute website traffic efficiently
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices.
- Language preferences: Remember your language selection
- Location settings: Remember your preferred location
- Theme preferences: Remember your display preferences
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Usage analytics: Track page visits and user flow
- Performance monitoring: Identify and fix technical issues
- Feature usage: Understand which features are most popular
2.4 Marketing Cookies
These cookies are used to deliver advertisements relevant to you and your interests. They may also be used to limit the number of times you see an advertisement.
- Targeted advertising: Show relevant ads based on your interests
- Retargeting: Display ads for services you've viewed
- Social media integration: Enable sharing and social login features
3. Third-Party Cookies
We work with trusted third-party partners who may also set cookies on your device. These include:
3.1 Analytics Partners
- Google Analytics: Website usage analytics and reporting
- Hotjar: User experience and behavior analysis
3.2 Payment Processors
- Stripe: Secure payment processing
- PayPal: Alternative payment options
3.3 Communication Tools
- Intercom: Customer support chat functionality
- Mailchimp: Email marketing and communications
4. Cookie Duration
4.1 Session Cookies
These cookies are temporary and are deleted when you close your browser or end your session.
4.2 Persistent Cookies
These cookies remain on your device for a set period (typically 30 days to 2 years) or until you delete them manually.
5. Managing Your Cookie Preferences
5.1 Cookie Consent
When you first visit our website, you'll see a cookie banner asking for your consent to use non-essential cookies. You can accept all cookies or customize your preferences.
5.2 Browser Settings
You can control cookies through your browser settings. Here's how to manage cookies in popular browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Preferences → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
5.3 Opt-Out Tools
You can opt out of certain analytics and advertising cookies:
6. Impact of Disabling Cookies
Disabling certain cookies may impact your experience on our platform:
- You may need to re-enter information more frequently
- Some features may not function properly
- Your preferences may not be saved
- Personalized content may not be available
7. Local Storage and Similar Technologies
In addition to cookies, we may use other storage technologies such as:
- Local Storage: Store data locally in your browser
- Session Storage: Temporary storage for your browsing session
- Web Beacons: Track email opens and website usage
- Pixels: Measure advertising effectiveness
These technologies serve similar purposes to cookies and are subject to the same privacy controls.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this policy.
9. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Privacy Team: privacy@servigo.ie
General Contact: hello@servigo.ie
Address: servigo Ireland, Dublin, Ireland
Cookie Preferences
You can update your cookie preferences at any time by clicking the cookie settings link in our website footer or by contacting us directly.